Cancellation Policy:

• Guests may cancel their reservation up to 3 days prior to the event date and receive 100% refund (excluding the service fee). 
• The organizer has the right to post pond the session for 90 min due to bad weather, it will not be considered as cancelled session, with No refund.
• The Organizer has the full rights to cancel the Dinner In the Sky experience due to bad weather (people who purchased a weather insurance will be refunded fully without additional compensation within 21 days, people without weather insurance will be issued a voucher with the same value to be used within the current event duration).

Terms of Use:

• Dinner in the Sky voucher is valid for the date and time selected by the voucher holder and the selected menu.

• The voucher holder is able to cancel his/her voucher 3 days prior to the selected date. Any cancellations that do not obey to 3 days notice rule, will not be refunded.

• The voucher holder is obliged to be at the venue 30 minutes prior to the event and must show the voucher in order to participate in the event. The event organizer can deny the client’s access to the event in case the client is late or does not hold the voucher.

• The maximum height of the elevation of the platform is 50 meters. The final height to which the platform is elevated during every single event is decided by the event organizer, who takes under consideration the area in which the venue is located, as well as the weather conditions.

• Personal data are collected and used in order to successfully organize the events and are neither posted or published. The client holds the right to protect his/her personal data and deny their usage according to laws that enforce the protection of personal data.

• Τhe final selection of the seat is to be made before the lift and has to be in accordance with the platform’s technical specifications.

• The event organizer holds the right to change the menu with no prior notice.

PERSONAL DATA

Data We Collect

Online reservation procedure

Guests of third party websites are asked to give personal data in order to complete their online reservations. The data they are asked to give are upon the administrator – controller of the system.

Data given automatically

There are many instances that we get data automatically. Such data are: IP address, type of device, location, date and time of accessing our system, pages that are visited and clicked, from which website someone came to our system, browser that is used, software that is used in the device or computer.

Data given from other sources

Our booking engines are integrated with other websites (online wholesalers, Online Travel Agents, etc) who are giving data about completed reservations. The data are used from controllers (administrators) for managing purposes.

Data we share with others

We share the above personal data with third party systems for basic purposes of completing an online reservation. For example, we use a third party mail provider for security reasons (to avoid emails going to spam). Our systems are cloud and we use hosting services of Amazon.com (https://aws.amazon.com/security/) . In addition in some instances we share data with third party systems for managing or accounting purposes of the controller (administrator). Also we share data with banks and online payment gateways for successful secure transactions.